FAQs - About Us and Working with Us

  • This depends greatly on the scope of the work. If it’s super short eLearning it could be as quick as just a few days. We’ll discuss the timeline once we have a better understanding of your project and needs. Of course, this also depends on how quickly your people can feedback and meet with us. Generally, as soon as we receive the first installment we get it on the schedule.

  • We absolutely do provide budget AND bespoke eLearning. We’ll meet you where you’re at - even if it’s a basic eLearning solution you’re looking for.

  • Yes, we can indeed! This is one of our eLearning offers- see the Learning Solutions menu in our website header. No reason to reinvent the wheel as they say!

  • Yes, this is one of our specialized training offers. We can offer:

    1) Off-the-shelf cyber security eLearning

    2) Custom cyber security eLearning

    3) Micro cyber security eLearning

  • We’re happy to advise and provide a few options to help you make the best choice whether it’s a custom course, off-the-shelf, micro learning, etc.

    We aim to work this out early in initial client meetings - see Our Approach under About in the menu.

  • Yes ! We encourage feedback at each stage in the development of all our products and you will sign-off before we finish and handover the final version.

  • We build interactivity into all of our bespoke eLearning solutions. These could be simple Q&A, and learning activities to gamification. It depends in part on your needs and preferences.

  • Yes, they absolutely will. We need you just as much as you need us and we’ll use all the insight they provide.

  • Yes we sure do. We use standard models and approaches such as ADDIE, SAT and Storyboarding.

  • We use all the industry leading learning content authoring tools and graphic design software. Some examples include: Articulate Rise, Storyline 360, Vyond; Adobe Illustrator, and many more. If you have a preferred software just reach out and we’ll do our best to accommodate you.

  • We QA 100% of the work we do. We actually QA throughout the process of development and then all over again once we’re finished.

  • Of course - we’ll work with any content you have (existing business documents, SME input, retired courses, etc.) and we’re happy to develop learning content as well.

  • You’ll have opportunities to review and provide feedback to request changes across all of our learning solutions. In fact, we proactively request your feedback throughout the process to ensure you are happy with the product. These revision and iteration cycles typically take place in the design and development stages.

  • Visit our blog and sign-up for our newsletter. We’ll keep you up to date across a range of topics to build your knowledge and share resources too!

  • We ask for half of the total invoice up front with the balance due on completing the work.

  • Just reach out to us via the Contact Us form and we’ll be happy to let you know if we can provide the service or refer you to someone who can.

  • We’re based around the UK - primarily in Erith.

  • Yes, provided you’re based in the UK we can work with you on location.